Industry: Professional Services
Professional services firms need a structured approach to employee management that reflects their own professional standards
Professional HR is Good for Professional Services
Bright, highly qualified, creative professionals need a HR management solution that is as innovative and adaptable as they are
HR Management Must Focus on Talent
Professional services firms must manage employees, as talent that is key to achieving business success
The Employer Employee Relationship is Key
Businesses that rely on employee talents thrive when employers have a strong relationship-based approach to HR management
The H2R hiring to retiring Solution for Professional services Businesses
H2R supports a relationship-based approach solution for every aspect of the relationship between an employer and their employees
Talent Acquisition
Professional services businesses need employees with a broad range of talents and specialist skills.
Multiple Ways of Working
- Professional services businesses often have to offer a wide range of ways of working to attract talented people
How H2R Helps
- With H2R you can manage employees with various contracts and provide the same relationship-based results orientated approach to management
Specialist Skills
- Professional services businesses need talented people who can work in a collaborative yet competitive environment
How H2R Helps
- With H2R you can facilitate employee ownership of their own development plan that links to their business and own lifestyle objectives
Project and Contract Based
- Professional services businesses often, have to rotate employees between different projects and contracts
How H2R Helps
- With H2R you can maintain a talent map that will enable you to build teams with the right balance of skills, knowledge, and experience
Lack of Diversity
- Professional services firms often have difficulties reflecting the diversity of their communities in their workforce
How H2R Helps
- The broad range of diversity reports and associated training within H2R can help raise awareness of diversity and prompt actions
Talent Retention
Many professional services businesses face difficulties in retaining talented, expensively trained employees
Career Minded
- Knowledge workers tend to be career orientated, and think about the long-term
How H2R Helps
- Using the multi-level objective tools in H2R to help employees understand the future of the business and their role in that future
Stagnation
- Knowledge workers like being involved in new or unique projects using the latest ideas
How H2R Helps
- With the H2R learning and development module you can plan learning opportunities that will prepare your workers for new projects
Alternative Options
- Talented knowledge workers will quickly attract the attention of your competitors
How H2R Helps
- The communication tools within H2R enable you to present employees with a positive vision of their future with your organisation
Pay and Benefits
Probably the largest cost for professional services businesses; the costs of getting it wrong are also substantial
Demand and Supply
- Using Pay to compete for workers can be a self-destructive strategy
How H2R Helps
- The H2R research community will help you identify how to create a competitive reward strategy
Productivity
- Performance is impacted by how you mix base and variable pay
How H2R Helps
- Lifestyle planning tools in H2R will help you identify what motivates individual employees
Talent Benefits
Lack of Personalisation
- Many professional services businesses give every employee the same benefits regardless of their needs
How H2R Helps
- With H2R you can provide your employees with benefits that will provide a big benefit to each of your employees
Limited Benefits Available
- Many professional services businesses only offer employees a small range of mainly statutory benefits
How H2R Helps
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H2R includes a huge range of benefits covering every aspect of life to meet the lifestyle needs of every employee
Learning that Develops Talent
Rapidly changing technology and increasingly personalised customer requirements make it important for professional services businesses to maintain continuous improvements through constant learning and development
Training is expensive
- Sometimes the cost of training prohibits professional services businesses from providing training
How H2R Helps
- With H2R professional services businesses benefit from our bulk buying of learning resources and training courses, making it more cost effective to provide training
Too Busy to Learn
- Many professional services businesses find it difficult to make the time available for employee training
How H2R Helps
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From e-learning to coaching the wide range of learning options provided by H2R means there will always be an activity that fits into an employees’ diary
Talent Management and Appraisal
Providing employees with feedback on their performance can positively impact their motivation and lead to increases in employee productivity
Lack of Understanding
- When a knowledge worker is focused on a client-based project, they can lose sight of how they fit into the big picture of their own organisation
How H2R Helps
- The H2R performance management and appraisal module allows a professional services business to show the structure of objectives throughout the organisation
One-sided Appraisal
- Many professional services businesses focus their performance management and appraisal system, on what the organisation wants and needs
How H2R Helps
- The H2R performance management and appraisal module, covers every aspect of the work life balance and what the employee or contractor wants from work
Individual and Collective Employee Relations
When the focus is on project deadlines individual and collective employee relations issues can often be overlooked by managers until the issue has become a problem
Communication 113
- Working on a client site, or based remotely can result in employees receiving inaccurate information via the rumour mill
How H2R Helps
- The communication tools within H2R provide a straight-forward way of ensuring that both employees and managers get the correct information in the right way at the right time.
Resolving Problems 118
- Employee complaints become problems when the correct grievance procedures are not followed by employees, and managers.
How H2R Helps
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Intuitive processes within H2R provide a straight-forward way for employees to raise concerns and managers to act to demonstrate that they are taking the appropriate actions
Legal Compliance
Compliance with legislation is essential to the success of any professional services business
Ignorance of the law
- Mistakes often happen because managers or employees are unaware of their legal responsibilities
How H2R Helps
- The communication and training tools in H2R help ensure that managers and employees are aware of, and kept up to date with their legal responsibilities at work
Ignoring the Law
- Sometimes policy obligations are overlooked when operational issues are, viewed as, more important
How H2R Helps
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H2R can help you set up record keeping processes that help to reinforce legislative responsibilities and ensure that you have accurate records of compliance
Health and Safety
The first priority, of any business is to ensure that they are operating safely.
With workers often working on client sites professional services businesses have a constantly changing health and safety scenario.
Safety Education
- What may be obvious to the educated, will be unknown to the worker who has not been informed, about the hazards and risks in their workplace
How H2R Helps
- H2R includes access to an extensive range of safety education resources and training courses and a team of Health and Safety experts and solicitors
Engagement with Safety
- The risks of accidents and near misses increases, when employees build confidence in their job and environment and start to make shortcuts
How H2R Helps
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The risk assessment and incident and near misses reporting tools within H2R make it easy for employees to report when safety rules are not being followed
Someone to talk to
There will be a H2R professional with experience of manufacturing available to answer your questions
